Terms and Conditions

Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.

Prices and Payment

All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.

Delivery

We only deliver within the mainland UK. We cannot guarantee delivery times but we aim to deliver within working days.

Delivery Costs

The Delivery Costs are clearly indicated in the shopping basket.

All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

Cancellations/ Returns Policy

You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.

 

IMPORTANT INFORMATION TO PURCHASER:

Information is given on the basis of our research and the research of. However, no guarantee can be made, as we cannot anticipate every variation in site conditions, surface coating and the methods of application. Purchasers shall be responsible for making their own tests to determine the suitability of this product for a particular purpose. The sellers and manufacturers only obligations is to replace any product proven to be defective and shall not be liable for any loss, damage or injury direct or consequential, arising out of the use or inability to use this product.

 

After-Sales Services and Guarantees

 

Customer Service

Any complaints regarding the goods or services supplied should be made to:

Barrettine Products Ltd
St Ivel Way
Warmley
Bristol
BS30 8TY
Tel: 01179 600060
Fax: 01179 352437

You can e-mail, write or fax us with your complaint. Our normal office hours are 9am - 5.00pm Monday - Friday,

 

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.